Privacy & data

Updated 23 October 2026. This notice describes the conversation site at omnexa.si, operated by OMNEXA AUTONOMOUS SYSTEMS – L.L.C.

Conversations

Recent conversation context is sent through our server to OpenRouter and OpenAI when the voice assistant needs business guidance or you request a consultation brief. Conversation notes held in page memory disappear when you reload. These providers process the conversation under their applicable data policies. Our routing excludes providers that OpenRouter identifies as collecting data; this is not a promise of zero retention. Do not include passwords, confidential documents or sensitive personal information.

Typed questions can start a conversation without microphone access. LiveKit carries typed input and captions; OpenAI and OpenRouter process text for answers, Anam renders the generated host, and ElevenLabs processes reply text for Arabic speech when enabled. If you choose a meeting time, the booking page is provided by Cal.com, which processes the details you enter there under its own privacy policy; the appointment lands in the Omnexa team calendar. Captions and conversation context are held temporarily in page memory. Omnexa does not record audio or video; operational session records exclude conversation words. Providers process live input under their own terms. The team receives only the request details you review and submit with consent.

Voice and the generated host

Voice starts only when you choose it and grant browser permission. When natural conversation is enabled, LiveKit carries your microphone audio to OpenAI GPT-Live. Anam receives the generated speech to render the talking avatar. Business questions and recent transcripts are sent through our server to OpenRouter and OpenAI for answers. The conversation ends when you stop it, change language or leave the page. In browser-dictation mode, your browser may process dictation through its speech service. The transcript is placed in a draft for you to review before sending. If you start the talking host, LiveAvatar (for the demo host) or D-ID (when configured) receives the generated reply text and connection information to stream speech and video. The host is synthetic. This site does not request camera access or save microphone recordings.

Website assessments

If you request a deeper website assessment, we store your contact details, website, consent, verification record and assessment reference in our private security console, alongside the lead in our Airtable CRM. DNS verification proves control of the domain; it does not authorize a scan. Testing requires a separately agreed scope. Reviewed results can be accessed through a private link that expires after 30 days and can be revoked by the team. Anyone holding that link can view the results. Link expiry does not delete the underlying CRM or assessment records; those remain until the team deletes them. Scanning methods and any model-provider processing are agreed as part of the assessment scope.

Contact and meeting requests

Submitting the request form sends the details you review—name, company, WhatsApp number, optional email, reviewed brief/message, selected agent, conversation channel, request type, preferred time and language—to Omnexa’s Airtable CRM. We record the time, a request identifier and your consent to follow-up. Voice transcripts and text messages are held temporarily in page memory to prepare an editable consultation brief through OpenRouter/OpenAI when you request one. Raw chat history is not attached to the CRM request. Only the details you review and submit are stored there, with your consent to follow-up including WhatsApp. We do not subscribe you to marketing. A meeting request is not a confirmed calendar appointment. A separate booking link, when provided, takes you to the booking service’s own flow and privacy notice.

Public website checks

The optional website checker makes two public homepage HEAD requests, over HTTP and HTTPS, after you confirm that you own or manage the site. We discard paths, query strings and fragments before making those requests. We inspect response headers, do not download page bodies or attempt exploits, and cannot confirm PHP patch status. The website can record these requests in its access logs. Results remain in page memory with a short-lived signed follow-up token; we do not create a CRM lead just because you run a check. Our hosting provider processes request metadata for service operation and abuse prevention. If you request follow-up, we save your name, company, email and/or WhatsApp number, website observations, optional note, recognised referral name and consent in our Airtable CRM. The Omnexa team may receive a request notification through our existing notification service. You are not subscribed to marketing.

Team dashboard

The operations dashboard is for the Omnexa team and requires a team password. It shows contact requests, the brief, session records and the work backlog so the team can follow up and plan. Only Omnexa team members edit records there.

Operational session records

We store a random session identifier, selected AI agent, language, start time, duration, connection outcome and count of business-guidance requests in our team-only (password-protected) operations dashboard. This helps us monitor reliability and estimate usage costs. These records do not include raw transcripts or audio. They remain in Omnexa’s Airtable workspace until deleted by the team.

Storage and infrastructure

The site is hosted on Vercel. Hosting and integration providers may process technical information such as IP addresses and operational logs. Contact requests remain in Omnexa’s CRM until deleted by the team; there is no automatic deletion schedule in this release. This site does not use advertising trackers or persistent chat storage in your browser. Your language choice (English or Arabic) is kept in your browser’s local storage so the site opens in that language next time; nothing else is stored there. Service providers may process data outside your country.

Your choices

You can stop the call, request a consultation through the form, decline to submit details, or close the page. For access, correction, deletion or questions about your information, contact hello@omnexa.ae.